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Refund
Policy |
If unexpected circumstances should arise and impact your
holiday plans, we would be glad to assist you with the cancellation
procedures and refund your money. Our rates of refund are derived from
our suppliers' requirements, and can be summarized as follows:
- Cancellation 30 days or more before trip commencement -- full
refund
- 15 - 30 days -- 70% will be refunded
- 7 - 14 days -- 50% will be refunded
- Less than 7 days -- no refund
The above rates are valid for all trips offered at Asia-Biking.com , unless otherwise stated by
online agent upon confirmation of booking. For authentication purposes,
only written cancellation notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or through your
credit card, depending on the original method of purchase. Please note
that if your purchase was made through a credit card, the amount you
receive will reflect a 3% deduction from the full price as a result of
the processing fee charged by the credit card company. Additionally,
although Asia-Biking.com will instruct the bank to handle the
crediting process immediately upon notification of cancellation, it
could take up to four weeks for the actual crediting to take place,
depending on your Bank's practice.
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